- #UNIFI VIDEO CANT RUN DEVICE DISCOVERY TOOL UPGRADE#
- #UNIFI VIDEO CANT RUN DEVICE DISCOVERY TOOL PRO#
#UNIFI VIDEO CANT RUN DEVICE DISCOVERY TOOL UPGRADE#
To use the backups you need to upgrade your cloud key firmware to the same version. The reset put me on an older ubiquiti firmware version than the cloud key backups somehow. If you see oddities in the unifi dashboard like missing a USG just give it more time to catch up.īut what if my backups have a an newer, incompatible, firmware version than what the cloud key reset to? 😱 This should restore everything back like you had it. Select the option to restore from your backup and point to the saved backup from earlier.Navigate to theIpAddressOfYourCloudKey and login as root / ubnt.Use the ubiquiti device discovery tool - chrome extension to find your cloud key's new ip address on the network.After a good amount of time your cloud key will restart and will likely have a different IP address.So, for my future self, and the benefit of others, below are the steps to recover your UC-CK cloud key. The workaround worked well until a couple weeks ago when it randomly happened again without a power outage as the cause. I might not have power, but I'll have the internet to keep me distracted all day 😂
#UNIFI VIDEO CANT RUN DEVICE DISCOVERY TOOL PRO#
The first time my cloud key failed my neighborhood was dealing with semi-frequent blackouts for 4 hours at a time before the power utility could restore power-some sort of underground powerline issue.Īs a workaround, I ended up buying an APC UPS 1500VA UPS that let's you connect another battery to it which gave me a ridiculous uptime for my modem + USG + US-8-60W switch + UAP AC Pro + UC-CK cloud key at 8 hours. This means any time there is a power loss you are at risk of corrupting the cloud key's mongo database 😢 The cloud key uses a mongo database that does not handle sudden shutdowns very well. It hangs at login indefinetly after submitting my username and password. When this occurs I'm unable to login to the unifi controller software's web interface. In both cases, the cloud key's status LED was showing a white LED light instead of the normal blue. In general, I've been very happy with my Unifi cloud key for managing my Unifi network, but there have been 2 occasions over the past couple years where the cloud key has encountered unrecoverable failures.
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